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Nainital Resorts and Hotels
   
FEATURES & POLICIES

  • Check-In Time: 1400 hrs, Check-Out Time: 1200 hrs.
  • Rates are valid from 1st March 2018 to 31st March 2019. The rates however do not apply for the period from 24 December, 2018 to 7 January, 2019 (both dates included) and dates on which special packages events have been planned (announced or may be announced).
  • Breakfast, lunch and dinner comprise of a buffet with a pre set menu.
  • Set breakfast is offered on a fixed charge of INR800.00 per person; set lunch is offered on a fixed charge of INR1000.00 per person; and set dinner is offered on a fixed charge of INR1200.00 per person.
  • Children below 6 years of age are not encourages as the property is not child friendly. However, charges would be applicable in case an extra bed is required.
  • The Long House and Master's Bedroom are for couples only. 
  • Extra bed is put in the room only for chidren. A third adult can not stay in the rooms except Guest Bedroom.
  • All applicable government taxes and levies are payable over and above the indicated rates.
  • Rates are valid for Indian citizens and foreigners resident in India.
  • Rates are subject to change without prior notice.
  • Rates indicated above cannot be clubbed with any other offer.
  • Accomodation for drivers is available at Rs. 500 per night. Food is not included. 
  • The resort does not serve liquor. The guests are free to carry their own liquor. Corkage of INR200.00 per bottle is charged by the resort.
  • The resort is wi-fi enabled.
  • The Front Desk can be accessed 24 hours. 
  • Daily housekeeping and evening turn down service is provided.


SPECIAL PACKAGES
• Special packages are offered by the resort for senior corporate executive group stays and retreats. The resort can sleep up
to 35 adults without extra beds.

RESERVATION AND CANCELLATION POLICY
• Full payment is required to be made at the time of reservation.
• For cancellation made before 7 days prior to the date of arrival, a cancellation charge of 25% would be levied.
• For cancellation made prior to 7 days of arrival, a nominal charge of Rs. 1000 will be applicable.
• For cancellations made within 7 days prior to date of arrival, 100% cancellation charge would be levied.
• Please allow us up to 30 days to applicable refund of the advance deposit in the event of cancellation.
• Any change in the dates of reservation, shall be subject to availability. The decision of the management in this regard will be
final.
• The cancellation policies listed above are not valid during certain extended weekends and other times of the year. The guests will be notified of the revised cancellation policies for visits during these times, at the time of the reservation.

GENERAL POLICY
• The resort has designated areas for smoking. The restaurant, guest rooms and all enclosed areas are non-smoking.
• Smoking is strictly prohibited in the no-smoking areas. A one-time charge of INR5000.00 (per room) towards additional
maintenance shall be levied on guests who smoke in non-designated areas.
• We discourage guests from playing loud music, to prevent inconvenience to the other guests.
• Parents and attendants are responsible for the safety of the accompanying children who may need supervision in some sections of the property.


FOOD & BEVERAGES TIMINGS
The Restaurant service timings: Breakfast is served from 08.30 am till 10.30 am, Lunch from 01.00 pm till 02.30 pm and Dinner from 07.30 pm till 9.00 pm. Meal timings are strictly observed and guests are expected to respect the timing.
In-room dining service timings: 08.00 am to 07.00 pm. The restaurant and lounge service times are observed strictly. Guests are requested to cooperate.